Frequently Asked Questions

Browse detailed answers. Use the search to find what you need, then click a question to reveal the answer.

Booking & Pricing

How much does chair massage cost?
The cost of a session depends on factors like the number of therapists needed, the total time booked, and your location. We offer an instant online quote system on our website. Simply enter your requirements (e.g. number of hours, number of therapists) to get a tailored quote immediately. For detailed pricing info, you can also visit our Prices page. Rest assured, we strive to provide options that fit different budgets.
How do I book a office massage session or get a quote?
It's easy to arrange a corporate massage session. You can start by requesting a quote through our website's instant quote tool , which will give you pricing based on your needs. Once you're ready to book, just contact our team (via phone or online) to confirm the details and schedule. Our friendly staff will guide you through the booking process and help plan all the logistics.
How far in advance should we schedule our corporate massage?
For the smoothest experience, we recommend booking a few weeks in advance. Many of our clients plan their office massage days about a month ahead, especially for larger events, to ensure therapist availability. If you have a last-minute request, we will do our best to accommodate it, but generally aim for at least two weeks' notice for optimal planning.
Can we book a one-off trial session?
Yes, you can certainly try our services with a one-off session or trial day. In fact, experiencing an on-site massage day firsthand is often the best way to see the benefits for your team. There's no long-term commitment required and we're confident that once you see your staff's positive reactions, you'll understand the value of a regular wellness program.
Who typically pays for the service – the company or the employees?
In most cases, the company covers the full cost of on-site massage as a staff benefit. It's an investment in employee well-being. Occasionally, some businesses choose a co-pay model where the company subsidises the majority of the cost and employees contribute a small amount (for example, a few pounds per session), but this is less common, and it's entirely up to you. What's important is that expectations are set ahead of time. We can discuss the model that works best for your organisation, but generally companies find that providing it free to employees maximises participation and morale benefits.
Where can I find your prices?
You can see our prices right here on our website. For an exact cost, you can get an instant quote in less than a minute or call freephone 0800 488 0606. Prices are the same across the UK. Just select the service, duration and number of therapists and we will email you a quote right away. All our prices are subject to VAT.

Coverage & Availability

Can you provide services at multiple offices or locations?
Absolutely. Sense Massage Therapy has a network of hundreds of therapists throughout the UK (and Ireland). This means we can coordinate on-site massage sessions across multiple office locations, or service national events in various cities. Many of our clients with regional offices use our services in London, Edinburgh, Manchester, Birmingham, and beyond. We'll make sure all your locations get the same high-quality experience.
Do you operate in our area, even if it's a rural location?
Yes, we serve clients all over the UK, including rural and remote locations. We have local therapists in many areas. If your site is in a particularly remote area and a therapist isn't immediately nearby, we'll still come to you; usually we'll arrange a modest travel fee to cover the therapist's time and travel costs. But in general, travel isn't an issue and we'll do our best to reach your location wherever it is.

Events & Large Groups

Do you provide on-site massage for events and exhibitions?
Yes, we regularly supply therapists for corporate events, trade shows, conferences, and promotions. An on-site chair massage station can be a great attraction at events. It draws in visitors and gives them a memorable, positive experience with your brand. We can tailor our setup to fit your event, whether it's a busy exhibition stand or a company health & wellness day. Just let us know the details, and we'll arrange the right team for your event.
How many chair massage therapists will we need for a large event?
The number of therapists depends on the scale of your event and how many people want massages. We'll help you figure out the optimal setup. As a general guideline, we estimate that around 70% of event attendees typically will participate in a free massage if it's offered. So, for example, if you expect 300 people at your event, roughly 200 of them might want a massage. In a full-day event scenario with short massage sessions, about 5–6 therapists can comfortably treat that many people. We can adjust the team size and session lengths based on your timeline and budget to make sure everyone is accommodated without long waits.
How do participants book their slots for a massage session?
We offer flexible options to manage massage bookings depending on the setting. For in-office massage days, it often works well for employees to sign up for time slots in advance. We can provide an online appointment system or a simple sign-up sheet for this, whatever works best for you. For more casual settings or events, you might even choose to let people drop in on a first-come, first-served basis. We have an online appointment system available, but we can also accommodate on-the-day scheduling (like a sheet at reception where people write their names in). We'll recommend the best approach based on our experience and your event's needs, so your day runs smoothly.
Can we use our own booking system to schedule massages?
Yes, we're happy to work with whatever scheduling method is easiest for you. If your company has an internal booking system or calendar for appointments, we can integrate into that. We'll provide guidance on how to block out times and include necessary breaks for the therapists, but you can certainly handle the sign-ups through your own system. Our goal is to make the planning hassle-free, so we're flexible – whether that means using our tools or yours.

Health, Safety & Professional Standards

Do participants need to fill out any health or safety forms?
Yes. To ensure everyone's safety and to comply with insurance requirements, each participant is asked to complete a short health questionnaire (a "safety form") before their massage. This form just checks for any medical conditions or injuries (like recent surgeries, severe health issues, or pregnancy considerations) that the therapist should be aware of. We can provide these forms digitally or on paper, and they can even be filled out ahead of time to save time on the day. Our therapists review the forms to make sure it's safe to proceed. If someone has a condition that prevents them from getting a massage, it's better to know in advance to avoid any disappointment. Overall, the process is very quick and helps us tailor the experience to any participant's needs.
Are your therapists insured?
Absolutely. All Sense Massage therapists are fully insured for the services they provide. We take professional standards seriously and we carry public liability and professional indemnity insurance. If needed, we can show you our insurance certificates or documentation upon request , so you can have complete peace of mind when booking with us.
What qualifications do your therapists have?
Our therapists are all fully qualified professionals in their respective treatment areas. For example, a therapist providing on-site chair massage will have professional training and certification in massage therapy. Many of our team members have additional qualifications as well, such as sports massage, reflexology, aromatherapy, or fitness instruction. We vet our therapists to ensure they have the right expertise and experience to deliver top-quality treatments safely and effectively.
Can you massage someone who is pregnant?
We’re not able to offer massage during pregnancy. While some therapist insurers allow it in the later trimesters, others do not, and to stay consistent and protect both clients and therapists we’ve chosen the most cautious approach. We look forward to welcoming clients back once their pregnancy has safely concluded.

Other Services & Reputation

What other services and wellness activities do you offer?
Sense Massage Therapy offers a wide range of wellness services beyond just chair massage. We can support your workplace wellness program with additional on-site therapies like Indian head massage, hand and foot reflexology, desk massage, and other therapeutic treatments. We also provide corporate wellness classes, including mindfulness meditation sessions and yoga classes for employees. These services can be combined into wellness days or used for special employee events. Whether you want a one-time wellness fair or an ongoing program (monthly yoga, weekly massages, etc.), we have the expertise and team to deliver it.
Which other companies have used Sense Massage Therapy's services?
We have worked with thousands of organisations over the years, from small businesses to major corporations. Notable clients who have used our on-site massage services include Adobe, the BBC, Barclays Bank, GAP, ITV, Mitsubishi, Warner Brothers, and many more. This experience means we're comfortable fitting into all kinds of corporate environments. We're proud to have a long list of happy clients and would be delighted to add your company to that list!

Session Details

How long is each office massage session?
We typically offer 15, 20, or 30-minute sessions per person. The length can be tailored to your needs; for example, 20-minute massages are great for busy events, while 30 minutes might be ideal for deeper relaxation in the office. Each session includes a brief consultation at the start and is performed over clothing with no oils, which makes it easy to fit into the workday.
Where do office massage treatments take place?
We can set up almost anywhere you have a bit of quiet space. Usually, a small vacant office, meeting room, or an open area in a corner of your workplace works perfectly. We only need roughly a 2m x 2m area for the massage chair and therapist to work comfortably. The goal is to have a calm environment, so that employees can relax during their massage, but it doesn't have to be a large space.
What space or equipment is needed on-site?
Different services have different requirements, but we keep it simple. For on-site chair massage, all that's required is a space of about 2 × 2 metres. Our therapist will bring the specialised massage chair and any other necessary equipment. For desk massages, no special setup is needed at all. Desk massage treatments happen right at each employee's workstation with the employee's own chair. If you're arranging wellness classes like yoga or mindfulness, a larger open area (around 6 × 6 metres) is ideal; we can provide yoga mats or you can supply them. For hand/foot massage or reflexology sessions, we just need a standard table and two chairs, and our therapist will bring any oils, creams, or towels required for those treatments. We handle all the equipment setup and cleanup, so you don't have to worry about a thing.
Is there a minimum or maximum number of people you can treat in one visit?
Our services are very flexible and there's no minimum or maximum. We can provide relaxation for just a single individual or accommodate a large team in one visit. If you have a lot of employees, we can send multiple therapists or extend the booking duration to ensure everyone gets a turn. Essentially, whether you have 5 staff or 500, we can scale the service to meet your needs.

Understanding Office Massage

What is on-site chair massage?
On-site chair massage is a specialised seated massage tailored for the workplace. Often called a "coffee break massage," it's conducted on a portable ergonomic chair at your office, targeting areas like the back, neck, and shoulders. Importantly, the treatment is done fully clothed and without any oils or lotions , making it convenient to enjoy during a workday.
What are the benefits of on-site office massage?
Corporate chair massage provides immediate relief from muscle tension caused by desk work and helps reduce stress, improving employees' mood and well-being. Regular office massage sessions can also contribute to long-term benefits. Companies report lower absenteeism and sick days when workplace wellness programs are in place, as healthy and happy staff tend to be more present and productive. Overall, it boosts morale and shows employees that their well-being is a priority.
Do employees need to remove clothing or use oils for the massage?
No. One big advantage of on-site chair massage is that it's performed fully clothed. Our therapists do not use oils or creams for standard chair massage sessions. This means there's no mess or need for anyone to change attire and staff can comfortably return to work immediately after their massage.
Will employees or guests have to wait long for their turn?
In an office setting with scheduled appointments, waiting is minimal since everyone has a set time. At events, offering massages can actually be beneficial even if a small queue forms as it gives your team a chance to engage attendees in conversation while they wait (for example, you can use that opportunity to chat about your product or offer them a brochure). We will help you manage the schedule to ensure the experience is positive for everyone.
Will employees be too relaxed to return to work after a massage?
Not at all. On-site chair massage is designed to relax and then re-energise the recipient. Employees might feel very calm during the session, but afterwards they typically feel refreshed, alert, and more focused. The massage helps reduce tension and stress, which can actually improve concentration and productivity once they're back at their desk. In short, staff will feel invigorated after a properly delivered office massage.

Quick Questions

Answers to common questions.

Appreciation

What’s a cost-effective way to show staff appreciation?
Offering chair massage is affordable, memorable and practical, giving employees a relaxing thank-you that leaves a lasting impression.
How can I make staff birthdays more special?
A massage session offered as a birthday treat is personal, thoughtful and highly appreciated.
What’s a low-cost way to show ongoing appreciation?
A regular massage programme is affordable and demonstrates consistent care for staff.

Business Problems & Solutions

How can I reduce stress and burnout among employees at work?
Stress is a leading cause of absence in UK workplaces. Offering on-site chair massage helps staff relax, lowers stress hormones, and shows you value wellbeing – improving morale and reducing burnout.
What are some easy ways to improve employee wellbeing in the office?
Simple wellness initiatives work best. Regular on-site chair massages ease tension, boost mood, and can cut stress-related sick days, creating a healthier and happier workplace.
How can I boost team morale without a big budget?
Low-cost perks like office massage sessions lift spirits and create shared positive experiences. A short massage can build excitement and strengthen team morale.
What’s an effective way to increase productivity without overworking my team?
Productivity rises when staff are relaxed and focused. Quick office massages recharge employees, reduce stress, and improve concentration without adding extra work hours.
How can I improve staff retention and reduce employee turnover?
Staff stay longer when they feel valued. Regular office massage shows appreciation, reduces stress, and is proven to boost morale and retention.
What is a good wellbeing activity to include in a company event?
On-site chair massage is easy to set up, popular with attendees, and makes events more memorable. It helps guests recharge and shows care for their wellbeing.

Change Management

How can I support staff during organisational change?
Massage sessions ease stress, boost morale and show employees they’re supported during times of uncertainty or organisational change.
How do I reduce workplace tension during restructures?
Massage provides stress relief, showing care and easing anxiety during organisational change.
How can I support staff wellbeing during mergers?
Massage provides comfort, reassurance, and stress relief during uncertain merger periods.

Culture & Value

How can I make employees feel valued day to day?
Providing therapist-led chair massage shows staff they are valued, boosting loyalty, morale and creating a positive workplace culture.
How do I create a positive workplace culture?
Regular chair massage demonstrates care for wellbeing, creating a supportive workplace culture where staff feel valued and respected.
How do I show commitment to wellbeing in tenders?
Including massage as part of wellbeing initiatives demonstrates a clear commitment to staff care.
How do I make wellbeing surveys more effective?
Pairing surveys with action like massage days proves you take feedback seriously.
What’s a wellbeing perk managers will use too?
Massage benefits everyone, including leadership, setting a positive wellbeing example.
What’s a perk that shows commitment to sustainability?
Local therapists reduce travel impact, making massage a greener workplace wellbeing option.

Engagement

What’s a low-effort way to boost staff engagement?
Massage helps staff recharge during the day, improving energy, mood and engagement without needing complex or costly initiatives.
What’s a wellness idea that fits into a lunch break?
Chair massage is quick, effective, and fits neatly into a lunch break without disrupting work schedules.
What’s a perk staff won’t expect but will love?
Surprise massage days delight staff, creating goodwill and excitement in the workplace.

Events

How can I make team away days more memorable?
Adding massage to away days creates a relaxing, enjoyable highlight staff won’t forget.
What’s a wellbeing activity suitable for corporate retreats?
Massage is portable, easy to set up, and enhances the relaxing atmosphere of retreats.
How can I make office parties more enjoyable?
Massage at office parties adds a unique wellness twist, helping staff relax and connect.
What’s a good activity for team-building days?
Massage adds balance to team-building, mixing fun challenges with calming relaxation.
What’s a wellbeing activity suitable for conferences?
Massage stands attract delegates, offering relaxation and boosting your company’s presence.

Fatigue

What’s a practical way to manage staff fatigue?
Therapist-led massage relieves tension, boosts circulation and gives staff renewed energy to reduce fatigue and sustain performance.
How can I support night shift workers?
Massage helps night staff stay alert, reduce fatigue, and feel recognised for their hard work.
What’s an effective way to fight afternoon slumps?
A massage recharge helps employees overcome post-lunch fatigue and return to work energised.
How do I improve staff energy without caffeine?
Massage stimulates circulation and alertness, offering a natural energy boost.

Health & Pain Relief

What’s a simple way to tackle back and neck pain at work?
Chair massage relieves tension from desk work, easing back and neck pain, improving posture and helping staff feel more comfortable at work.
How do I reduce screen fatigue in the office?
Massage relieves tension in the neck and shoulders from screen use, improving comfort and focus.
What’s a wellbeing perk that works in call centres?
Chair massage helps reduce stress and tension for employees in high-pressure call roles.

Hybrid Teams

What’s an easy wellness perk for hybrid teams?
A regular in-office massage day gives hybrid staff a reason to look forward to coming in, offering a wellness boost for everyone on-site.
What’s a good way to support remote staff when they visit the office?
Organise massage days to give remote workers a warm, welcoming wellness boost when they’re onsite.
How do I encourage staff back into the office?
Hosting massage days gives staff an extra incentive to attend in person.

Inclusivity

How do I make wellbeing initiatives inclusive?
Chair massage is clothing-on, accessible to most staff, and suitable for small or large workplaces, making it easy to include everyone.
What’s a wellbeing perk that works for mixed-age teams?
Massage appeals across generations, making it inclusive for younger and older employees alike.
What’s a wellbeing perk that enhances diversity efforts?
Inclusive massage services support staff from all backgrounds and needs, reinforcing diversity goals.
What’s an inclusive wellness perk for new parents?
Chair massage is suitable for most staff, including new parents returning to work.

Mental Health

How can I support mental health in the workplace?
Chair massage lowers stress and anxiety, helping staff feel calmer and more supported as part of your wider mental health strategy.

Motivation & Projects

How can I motivate staff during busy projects?
Short massage sessions re-energise employees, helping teams stay focused and motivated through busy projects without long breaks.
How can I help staff manage deadlines better?
Massage reduces stress and restores energy, helping staff stay calm and focused under tight deadlines.
How do I help staff feel calm before big presentations?
Pre-presentation massage reduces nerves and tension, helping staff perform with confidence.
How can I support staff with tight deadlines?
Quick massage sessions relieve stress and keep staff focused, even when under pressure.
How do I reduce pressure during project deadlines?
Massage breaks calm nerves and support productivity through high-pressure phases.

Popular Benefits

What’s a wellbeing benefit staff will actually use?
Massage is quick, accessible and highly popular, with staff appreciating its immediate benefits for relaxation, focus and wellbeing.

Presenteeism

How can I reduce presenteeism at work?
Massage helps staff manage stress and fatigue, improving focus and productivity so employees perform better while at work.

Productivity

How can I improve focus in long meetings?
Short massage breaks during meetings recharge staff, helping them concentrate and contribute more effectively.
How can I improve creativity in brainstorming sessions?
Relaxed minds think better. Massage clears tension and encourages creative thinking in teams.
How can I help staff adapt to open-plan offices?
Massage relieves stress caused by noisy spaces, helping staff feel calmer and focused.
What’s a wellbeing perk for creative industries?
Massage clears mental clutter, helping designers and creatives think freely and produce ideas.

Recruitment

What’s a wellbeing perk that attracts new talent?
Offering workplace massage as part of employee benefits highlights a caring culture and strengthens your recruitment offer.
What’s a good perk to include in graduate induction weeks?
Massage sessions help graduates relax and feel welcomed, setting a positive tone from day one.
How do I make flexible work policies more appealing?
Pair flexible hours with wellness perks like massage to create a highly attractive package.
What’s a wellbeing perk that stands out in job ads?
Mentioning massage benefits in job descriptions attracts talent and sets you apart.
How do I make induction days less overwhelming?
Massage breaks ease nerves, helping new starters settle in and feel more welcome.

Rewards

What’s a good way to reward high-performing teams?
Chair massage is a simple, relaxing reward that teams value highly, showing appreciation in a way that feels personal and thoughtful.
What’s a unique way to make staff feel rewarded?
Offering massage at work is memorable and shows personal care, making staff feel genuinely rewarded.
How do I reward staff after hitting a big target?
A massage day is a tangible thank-you, letting staff celebrate success while also recharging.
How can I add value to staff recognition awards?
Including massage vouchers makes awards more memorable and valued.
How do I reward long-service employees creatively?
Massage sessions show appreciation in a personal, thoughtful way that staff will remember.

Small Offices

What wellbeing activity works in small offices?
Even in small offices, a therapist can set up easily and deliver massage sessions that bring a big wellbeing boost to employees.
What’s a wellbeing activity that doesn’t need lots of space?
Chair massage requires only a small area, making it ideal even for compact workplaces.

Stress & Absence

How do I reduce sick days caused by stress?
Regular chair massage reduces stress and muscle tension, boosts wellbeing and may lower stress-related absence across the workplace.
How can I make Mondays less stressful for staff?
A massage session on Monday mornings helps staff start the week calm, reducing stress and boosting positivity.
What’s a practical way to manage stress during audits?
Massage helps staff handle pressure calmly, making audits less stressful and more productive.
How can I reduce stress during seasonal peaks?
Massage keeps staff refreshed and supported during busy seasonal spikes like year-end or holidays.
What’s a wellbeing perk for high-stress industries?
Massage is especially effective in demanding environments like finance or healthcare.

Training

How can I make training days less tiring?
Massage breaks during training relieve physical tension, help staff recharge, and improve focus so learning days are more effective.
How can I energise staff during training marathons?
Short massage breaks keep energy levels up and help staff absorb information in long sessions.

Wellbeing Programmes

How do I add value to staff wellbeing programmes?
Adding chair massage is a flexible, cost-effective way to enhance wellbeing programmes, showing genuine commitment to staff health.
What’s a wellbeing perk that works year-round?
Massage is suitable in any season, helping staff de-stress in winter and stay energised in summer.
What’s a wellness activity that fits busy office schedules?
Chair massage is fast, effective and easily scheduled around busy work commitments.

Wellness Days

How can I make wellness days more engaging?
On-site massage is easy to set up, draws high participation and leaves employees refreshed, making wellness days more memorable.
How can I boost attendance at wellness fairs?
Massage stations draw crowds, increasing engagement with the rest of your wellness fair activities.