Sense Massage Therapy Limited is committed to providing equality of opportunity and to creating an environment in which everyone is treated fairly, with dignity and respect.
This policy applies to our employees, applicants for employment, self-employed therapists engaged by Sense Massage Therapy, clients, suppliers and other people with whom we work.
Our commitment
We will not unlawfully discriminate against, harass or victimise any person because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex or sexual orientation.
We are committed to:
- treating people fairly, respectfully and with dignity;
- providing equality of opportunity in recruitment, employment and the engagement of self-employed therapists;
- making decisions based on relevant skills, qualifications, experience and the requirements of the role or services being provided;
- providing an environment free from unlawful discrimination, harassment, bullying and victimisation;
- making reasonable adjustments for disabled employees and applicants where required by law, and considering reasonable adjustments for therapists and others with whom we work where appropriate;
- ensuring that concerns about discrimination, harassment or unfair treatment can be raised and considered appropriately; and
- complying with the Equality Act 2010 and other applicable equality legislation.
Employees
Employment decisions, including recruitment, training, development, promotion, pay and other terms and conditions of employment, will be based on objective and relevant criteria.
We will take reasonable steps to ensure that our employment practices provide equality of opportunity and do not unlawfully discriminate.

Disability Confident
Sense Massage Therapy is committed to the principles of the Disability Confident scheme. We aim to ensure that disabled people and those with long-term health conditions have fair opportunities to fulfil their potential and realise their aspirations.
We are committed to inclusive recruitment practices, considering reasonable adjustments where required, supporting employees who acquire a disability or long-term health condition, and taking practical steps to remove barriers to employment.
Self-employed therapists
Therapists providing services through Sense Massage Therapy are independent self-employed professionals engaged under contracts for services and are not employees of Sense Massage Therapy.
We are committed to providing therapists with fair access to opportunities based on appropriate factors such as qualifications, experience, availability, location, suitability for the particular service and legitimate client requirements.
We will not unlawfully discriminate when registering, engaging or offering work to therapists.
Clients and service users
We are committed to providing our services fairly and without unlawful discrimination.
We also expect our clients and those receiving our services to treat our employees and therapists with dignity and respect. Discriminatory, abusive, threatening, harassing or otherwise inappropriate behaviour towards an employee or therapist will not be tolerated.
Where appropriate, Sense Massage Therapy reserves the right to suspend or withdraw services where the dignity, safety or wellbeing of an employee or therapist may be at risk.
Responsibility
Everyone working for or providing services through Sense Massage Therapy is expected to support the principles of this policy and to treat others fairly and respectfully.
Any concerns relating to equality, discrimination, harassment or inappropriate treatment should be raised with Sense Massage Therapy so that they can be considered and addressed appropriately.
Review
We will review this policy periodically and update it where necessary to reflect changes in our business, working practices or applicable legislation.